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Use CRM to Increase Revenue
Does your organization use Outlook to track appointments, Excel to map sales goals and projections and rely on email to organize communications? This type of structure is completely normal for many...
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CRM: Consider the Cloud
CRM software allows companies to track, capture, manage and share information between departments and staff. These capabilities allow companies to complete sales, marketing and customer service...
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SugarCRM skips the lipstick with Sugar 7! Part 1
While attending SugarCon 2013 in New York this past week, I was introduced to what I consider the most compelling CRM product I have seen in my 9 years as a software consultant. SugarCon being...
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SugarCRM skips the lipstick with Sugar 7! Part 2
Find Part 1 of the SugarCon 2013: SugarCRM 7 review here Just as I began to tune out the current speaker, my ears focused on one phrase “Sugar 7”. As my eyes followed my ears from my iPhone and email...
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Main Street Realty’s $22 Million Warehouse Project
Main Street Realty, a Louisville realty company owned by Humana Inc., plans to break ground this April on a $22 million warehouse project. The planned 600,000-square foot distribution center will be...
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CRM Classifications: Operational, Analytical and Collaborative
There are many steps in the modern sales process. Automation of these steps can provide your organization with a more complete customer profile and save time and resources. Companies must balance the...
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Business Benefits From CRM Software
CRM (Customer Relationship Management) software is hot right now but many business owners still don’t fully understand the benefits of deploying a CRM solution. CRM can benefit all aspects of your...
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United Mail Embraces Technology & Change to Fuel Growth
These days many people might find working in the mail industry a daunting task. Not Tom Clines, CEO of United Mail LLC, a Louisville based mail services firm. Clines says “being involved when...
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SCRM: What is Social Customer Relationship Management?
Social CRM: The Next Level of Customer Relationship Management More and more companies are using social media services, techniques and technology to engage and interact with customers. As companies...
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Email Marketing Firm Swiftpage Takes Over ACT! and Saleslogix
When Email Marketing Services provider Swiftpage made a bid to purchase the ACT! and Saleslogix brands away from Sage North America last winter, the news was seen as positive for both developers and...
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CRM Tips: How to Increase Software Adoption
One of the greatest challenges businesses face when implementing a new CRM software solution is user adoption. (Find out what CRM software is here) Resistance to change or reluctance to integrate a new...
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Top 5 Social CRM Tips
From Jason Barnes, Oasis Solutions Group Director of Business Development It is getting increasingly difficult to separate social media management from customer relationship management (CRM)–hence the...
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Hootsuite Creates New Social CRM Strategy with Integration to SugarCRM
Hootsuite has a new SugarCRM app! This new app helps Sales and Customer Service teams to easily engage and create new leads and cases directly from social media messages and profiles, all from within...
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How Apple’s New 64-bit iPhone will impact Mobile CRM!
September 10, 2013 will officially go down in IT history as Apple, Inc. officially announced the world’s first smartphone utilizing a 64-bit architecture. Without all of the geek speak, this means...
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Everything is Our Problem
This week on our Friends on Friday guest blog post, my friend and colleague John DiJulius shares a topic with which I strongly agree. He provides excellent examples of how organizations must take care...
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2014 is Around the Corner…Are You Ready?
“Am I what!?”, you’re probably saying. “But it’s not (quite) November yet! 2014 is 2 months away!” Yep, and it’s time to start planning for next year. We are in a global recovery and you need to be...
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Are Fragmented Software Applications Costing Your Business Time & Money?
Fragmented business software applications can cause more problems than you may know. Without integration, businesses are forced to navigate through multiple applications. This slows down processes,...
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Welcome John Duvall, Oasis Client Development Manager
Join Oasis Solutions Group in welcoming John Duvall to the team. As Client Development Manager John will be in charge of keeping ERP, CRM and HR/Payroll customers up to date about their software,...
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Sage Releases Easy, Adaptable CRM Solution to Meet Ever-Changing Business Needs
Latest Sage CRM features new social, collaboration and mobile tools to help increase sales, marketing and customer service activities Sage North America recently announced the release of Sage CRM 2013,...
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Interested in CRM software? You’re not the only one!
Article By Jason Barnes, Senior CRM Consultant, Partner, Oasis Solutions Group According to research giant Gartner, for the first time, CRM software has edged out ERP and other software suites as the...
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